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University of Southern Maine
Libraries & Learning

Using InterLibrary Loan (ILL)

Frequently Asked Questions (FAQ)

What's ILLiad?

ILLiad is the name of our online inter-library loan interface. It is how you make requests for and receive materials.

How long does it take?

Articles and book chapters will arrive electronically in your ILLiad account. They often arrive within one day. For physical items, such as books, allow 7-10 business days. You will receive an email letting you know that your material has arrived: in your ILLiad account for electronic requests or at the Library campus you chose for books. 

How much does it cost?

Most requests are free to all current USM students, faculty, and staff.

When filling out the request form, always set the 'maximum cost' to $0.00. In the rare instances there is a fee, we will contact you, tell you the fee, and ask if you still want the material.

What kinds of materials can I request?

  • Journal, Newspaper, & Magazine Articles
  • Book chapters (incl. e-book chapters)
  • Physical books
  • Pages from reference books
  • Music scores
  • Films & audio recordings

What kinds of materials can't I request?

  • Streaming Videos
  • Datasets
  • Archival Materials
  • Rare or reference materials
  • Unique objects (statues, singular works of fine art, etc.)

 

How do I reset my ILLiad password?

Reset your password.

I forgot my username!

Contact the InterLibrary Loan office at (207) 228-8449 or (207) 780-5343 .

Book with motion lines to the left.Are you having trouble finding the full-text for articles? Do you need an article from a journal, a book, or a score that USM doesn’t own? Then create a free Interlibrary Loan account (ILLiad account) and put in a request.

 

Login to ILLiad

 

Getting Started with Interlibrary Loan

If you don't already have an ILLiad account, ...

you'll need to Create an Account. It's free and only takes a minute. This is a separate system from other University systems. You can use the same username you use to sign into your @maine.edu account, but you should create a different password.


USM ID Card Older
 

...But what's my library barcode number?

When creating your ILLiad account, you will need your library barcode number. It is the small black number on your USM ID that begins with 218... or 250... On older cards the number is on the front of the card. Newer cards have the number on the reverse side.

You can also find your library barcode in the MyCampus Portal, under Technology & Resources.

 

 

 

Back of USM ID card

 

 

 

 

 

 

 


But I don't have an ID...

contact  Card Services to get an ID.

I have an ID, but my number isn't showing up in the Portal...

...If you have an ID you may call our Circulation staff and get it ‘activated’ for use as a library card. This is supposed to happen automatically, but sometimes an ID gets missed.

I have an ID from a non-USM campus of the University of Maine System...

...sorry, but non-USM IDs don't work with our inter-library loan system. There are two alternatives that may be helpful:

  1. If you are enrolled in a USM class, get a USM ID.
  2. If you aren't enrolled in a USM class, you should put in the request through your campus Interlibrary Loan office. If you want a physical item sent to USM, ask your ask your campus' Interlibrary Loan office if they will send it to a USM campus for pick up. T